This article published by Bisnow and exceptionally written by Deirdra Funcheon, is an ode to the residential concierge. We love how they refer to Madeleine as Park Grove’s “signature amenity”, which by the way is very true as she is, without a doubt, an outstanding concierge professional. While developers and managers integrate creative amenities and service driven technology to position their properties on top, none of it makes a difference without the expert, professional and (many times) magic touch of a residential concierge.
These professionals are critical to achieve excellence in service, to create an emotional connection, and build a sense of community within a condo or rental property. Residential concierges are the face of the property and ambassadors of the community, as they build valuable relationships with trusted vendors and organizations, bringing value to the table and benefit their residents.
CLICK HERE TO READ THE ARTICLE
Published by: Bisnow, Deirdra Funcheon, October 31, 2018